In our dedication to superior service, we've worked with the best Mexico insurance company to bring you more added benefits than any other Mexico auto insurance provider in the U.S. Just one more reason why Sanborn's insurance has set itself apart from all the rest.

** To receive benefits, you must call the toll free claims number in Mexico at the time of incident so that the insurance company can make the necessary arrangements. See insurance card for phone numbers.

We invite you to read through all our added benefits at no additional cost to you; they are included in every policy. You can contact Sanborn's directly with any questions you may have.

Roadside Assistance
Towing service
Hotel stay in case of a breakdown
Transportation service
Medical Services Assistance
Assistance with Incidental Expenses
Legal Defense
Bail Bond or Guarantee Deposit
Travel Services Hotline

Road Side Assistance - Roadside assistance is available in case the insured vehicle runs out of gas, has a dead battery, or has a flat tire. The Company will provide gas in order for the vehicle to reach the nearest gas station. A dead battery will be charged so that the vehicle can reach the closest repair shop. In case of a flat tire, it will be replaced with the spare or taken to be repaired. (top of page)

Towing Service - This service is provided if the insured vehicle breaks down and cannot be repaired at its location. The Company will cover up to $300 (USD) per trip for the vehicle to be towed to the nearest repair shop. (back to list)

Hotel – This benefit is for payment for a hotel room up to $150 (USD) per night for no more than two nights, in the event of breakdown and the vehicle cannot be repaired after the first 24 hours or there is a total theft and the vehicle is not recovered after 48 hours. (back to list)

Transportation - Ground transportation will be provided for the insured and up to four additional passengers to a repair shop in case of vehicle breakdown. Transportation is also provided in the event of total theft and the vehicle is not recovered after 48 hours. Transportation includes either an economic class rental car for 2 days or a commercial flight for the client and traveling companions to either the next location of the trip or back to the client’s permanent residence. (back to list)

Medical Services Assistance - Medical Services Assistance is provided 24 hours a day, 365 days a year for accident or illness and include the following:

• Ambulance Service - The Company will provide ground ambulance service to the nearest hospital to best care for the situation.
• Medical Air Transportation – The Company will provide transportation by air ambulance to the closest hospital to best care for the situation. This is determined by Company’s medical team and the attending doctor.
• International Medical Air Transportation – The company will provide international air ambulance service to either San Diego, CA or Houston, TX if it is determined that the client condition cannot be treated in Mexico.
• Urgent Communication - In case of an emergency, the Company will provide for communication services with relatives, business contacts or physicians regarding patient's condition. This cost will be incurred by the Company.
• Medical References - The Company will provide references for medical services within the Mexican Republic. This includes the names, addresses and phone numbers of doctors, specialists, laboratories and drugstores (back to list)

Assistance with Incidental Expenses - In the event of a covered loss, legal aid services are provided 24 hours a day, 365 days a year.

• Company of a Relative – If traveling alone or with minors, the company will arrange and pay for a round trip for a close relative to come to the client’s location. Accommodations are included for up to $60/day for up to 5 consecutive days.
• Companions’ Transportation – If the client is hospitalized, the Company will arrange and pay for the client’s travelling companions to return to their place of permanent residence or the next location of the trip.
• Stay after Illness - In the event the client is traveling alone or with minors and the attending doctor and the Company’s medical team determine the client is not able to continue the trip after leaving the hospital, the Company will pay up to $60/day for up to 10 consecutive days for their continued recovery.
• Transportation Home – If, after treatment, it is determined that the client cannot continue the trip nor return home by the originally planned transportation, the Company will make the arrangements and pay for a commercial flight back to their residence. (back to list)

Legal Defense - The Company will appoint, upon request, the services of professional attorneys and will pay for the procedural expenses incurred for the defense of the insured from the time the insured is detained until the conclusion of the case. In providing this service, the Company will:

• Negotiate the release of the insured, if necessary, from the hands of competent authorities according to applicable legislation.
• Follow the necessary procedures for the return of the insured vehicle.
• Guarantee the reparations of claimed damages and possible pecuniary sanctions. (back to list)

Bail Bond or Guarantee Deposit - The Company will post a bond or deposit a guarantee after the insured has been assigned an attorney. The maximum amount which will be paid on behalf of an insured to post a bond or for a deposit guarantee is equal to the liability coverage on the policy. (back to list)

Travel Services Hotline - This hotline is available to all our customers when they call from within the Republic of Mexico. The following information is available:

Driving info. - Information is provided regarding Mexico's major highways, the shortest route between two cities, driving distances, the price and location of toll booths on the main highways, and locations of gas stations (diesel and gasoline). The addresses and telephone numbers of police stations and authorized vehicle impound lots are also available.

Tourist hotline while traveling in Mexico - This helpful hotline has useful trip planning information including extras such as information on:

• Visas and other documentation formalities
• Weather
• Hotels and restaurant
• Exchange rate
• Local customs
• Museums and galleries
• Music venues and concerts
• Holiday festivities
• Sports facilities and competitions
• Ticket selling agencies
• Children's attractions
• Shopping centers
• Local events
• Exhibitions and shows
• Festivals and special events
• Night life (back to list)